Tag: services
ITIL – All about IT
by Steve on Jan.03, 2010, under ITIL, Professional
ITIL™ is a best-practice framework from the British Office of Government Commerce (OGC). It provides a framework for managing IT systems and infrastructures.
The ITIL articles are found at stevesutton.net/itil, which is a work in progress and aims to provide practical examples of IT management using ITIL™.
Google ITIL should you wish to find out the general concepts.